Instructions & safety

We place high importance on safety. We therefore assume that drivers are aware of the safety rules. A few important things to consider:

• Drivers must always wear their Personal Protective Equipment (PPE) while refueling; face mask, cryogenic gloves, long sleeves & trousers and closed-toe shoes.
• The engine should be turned off and windows closed before the refuel process is started.
• Phones are not allowed next to the dispenser.
• Refueling during a thunderstorm is not allowed.
• In case of malfunction, drivers should use the intercom to connect with our helpdesk (refer to our app for the correct helpdesk details)
• Drivers must follow the detailed PitPoint.LNG refueling instructions available on site at all times to ensure a smooth refueling process (see buttons below for the instructions per location).
• It is required to attend a refueling training course before refueling LNG. For online training, we recommend this training from the NGVA. Please note that due to a change in regulations, the responsibility of the training now lies with the transport company. For more details, see the PGS 33-1.1, or the Bio-LNG Platform.